Network Infrastructure Management

Network Infrastructure Management

• Network Infrastructure Management is part of network service management
• Managing network infrastructure means managing the network devices and the network connections
• For efficient Network Infrastructure Management devices and connections have to be documented to ensure information availability
• If problems arise in the information network, network administrators should be able to find respective network devices rapidly to take needed action

When types of the Configuration Items to be stored in CMDB were planned Network Infrastructure Management was considered as a separate area

Network Infrastructure Management were chosen to be: Types needed for CI (Configuration Items ) 

1. Router
2. Switch
3. WLAN Access Point
4. Video Conference
5. Network Security device
6. Network Cabinet
7. Subnet

Each of these CI types has their own template with different attributes. However according to case study Configuration Management and process all of the CI types in CMDB have common attributes:

1. CI Name
2. CI Status
3. Team responsible
4. Documents
5. Additional information

Network infrastructure hardware devices (1 - 5) also have some additional common attributes:

1. IP address

2. Manufacturer

3. Model

4. Vendor

5. Management URL

6. Subnet

7. Connected to devices

8. Purchase date (Not applicable to Router. Routers are owned by telecom operators)

9. Warranty end date (Not applicable to Router. Routers are owned by telecom operators)